Return Policy

  1. Purchase Confirmation
    All orders are considered custom-made after confirmation. No returns are accepted for non-defective items.
  2. Defective Products
    To report quality issues, contact us within 72 hours of delivery with evidence (photos/videos).
  3. Non-Defective Returns
    Returns due to customer errors (e.g., wrong size) require the buyer to cover all shipping costs, with items unused.
  4. Exclusions
    Personalized items (e.g., engraved products), perishables, and intimate goods are non-returnable.
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